Terms & Conditions
Welcome to 1st Escape. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions.
Please read these terms carefully before using our website or placing an order.
Use of Our Website
By using our website, you agree to use it only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You must not use our website for any fraudulent, unlawful, or unauthorized activity.
Products and Information
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.
However, minor differences in colours, appearance, or product presentation may occur due to screen settings, photography, lighting, or manufacturing variations.
We reserve the right to correct errors, update information, or modify product details at any time.
Pricing
All product prices displayed on our website are listed in Indian Rupees (INR) unless stated otherwise.
Prices may be changed at any time without prior notice.
We reserve the right to correct pricing errors and, where necessary, cancel an order placed at an incorrect price.
Orders
Placing an order on our website constitutes a request to purchase the selected products.
We reserve the right to accept, decline, or cancel an order in certain circumstances, including product availability, pricing errors, suspected fraudulent activity, or incorrect order information.
Once your order has been successfully confirmed, you will receive an order confirmation through the contact information provided at checkout.
Payments
All payments are processed through our available secure payment providers.
By placing an order, you confirm that the payment information provided by you is accurate and that you are authorized to use the selected payment method.
Shipping and Delivery
We currently offer free shipping across India.
Orders are generally processed within 1–3 business days and delivered within approximately 3–7 business days after dispatch.
Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.
For complete information, please refer to our Shipping Policy.
Cancellations and Refunds
Cancellations, returns, and refunds are subject to our Cancellation & Refund Policy.
Please review that policy before placing an order.
Intellectual Property
All content available on the 1st Escape website, including logos, photographs, illustrations, graphics, product designs, text, branding, and other materials, is owned by or licensed to 1st Escape unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.
Third-Party Services
Our website may use third-party services such as payment providers, shipping partners, analytics services, or other technology providers.
Your use of these services may also be subject to the terms and policies of the respective third parties.
Limitation of Liability
To the extent permitted by applicable law, 1st Escape shall not be responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, technical issues, natural events, or other unforeseen circumstances.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, website, products, or legal requirements.
Any updates will be posted on this page, and continued use of our website after such changes constitutes acceptance of the updated terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please reach out to us at:
Email: support@1stescape.com
Thank you for choosing 1st Escape.