Terms & Conditions
Welcome to 1st Escape. By accessing our website or purchasing our products, you agree to the terms outlined below.
Please read these Terms & Conditions carefully before using our website.
1. About Our Store
1st Escape is an online store offering coloring books and related products.
We reserve the right to update product information, pricing, availability, and these Terms & Conditions when necessary.
2. Products & Product Information
We make reasonable efforts to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.
However, slight differences in colours or appearance may occur due to screen settings, photography, lighting, or other factors.
Product availability may change without prior notice.
3. Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
Applicable shipping charges and any other charges will be displayed during checkout before you complete your purchase.
We accept payments through the payment methods made available at checkout, which may include third-party payment providers such as Razorpay.
An order is considered successfully placed only after payment has been successfully received and the order has been confirmed.
4. Orders
We reserve the right to cancel or refuse an order in certain circumstances, including situations involving:
- Incorrect pricing or product information
- Product unavailability
- Suspected fraudulent or unauthorized transactions
- Incorrect or incomplete customer information
- Circumstances beyond our reasonable control
If we cancel an order after payment has been received, any eligible refund will be processed to the original payment method.
5. Shipping & Delivery
Orders are processed and delivered according to our Shipping Policy.
Delivery timelines are estimates and may be affected by courier delays, weather, holidays, remote locations, or other circumstances beyond our control.
Please ensure that the shipping address and contact information provided during checkout are accurate.
6. Cancellation, Returns & Refunds
Cancellations, returns, replacements, and refunds are governed by our Cancellation & Refund Policy.
Please review that policy before placing an order.
7. Intellectual Property
All content on this website, including but not limited to:
- Product designs
- Illustrations
- Images
- Logos
- Brand names
- Text
- Graphics
is owned by or licensed to 1st Escape, unless otherwise stated.
You may not copy, reproduce, distribute, modify, sell, or commercially use our content without prior written permission.
8. Website Use
You agree to use our website only for lawful purposes.
You must not attempt to interfere with the operation or security of the website, misuse our services, or use the website for fraudulent or unauthorized activities.
9. Third-Party Services
Our website may use third-party services for functions such as payment processing, shipping, analytics, or other business operations.
Your use of such services may also be subject to the terms and privacy policies of the respective third-party providers.
10. Limitation of Liability
To the extent permitted by applicable law, 1st Escape will not be responsible for losses arising from circumstances beyond our reasonable control, including delays caused by third-party service providers, courier partners, technical failures, or other unforeseen circumstances.
11. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be published on this page, and the updated terms will apply from the date they are published.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
Email: [YOUR EMAIL ADDRESS]