Privacy Policy

At 1st Escape, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase details
  • Information you provide when contacting customer support

We may also automatically receive certain technical information when you visit our website, such as your browser type, device information, IP address, and general website usage information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Send order confirmations and shipping updates
  • Respond to your questions and requests
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal and regulatory requirements

Payments

Payments on our website may be processed through third-party payment providers.

We do not directly store your complete card, UPI, or other sensitive payment credentials on our website. Payment information is handled by the relevant payment service provider according to its own privacy and security practices.

Sharing of Information

We may share necessary information with trusted third parties who help us operate our business, such as:

  • Payment service providers
  • Shipping and delivery partners
  • Website and technology service providers
  • Customer support or operational service providers

We only share information where reasonably necessary to provide our services, process your order, or meet legal obligations.

We do not sell your personal information.

Cookies

Our website may use cookies and similar technologies to help provide a better browsing experience, remember preferences, understand website usage, and improve our services.

You may be able to control cookies through your browser settings.

Data Security

We take reasonable measures to protect the information we collect from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate consent.

If you believe that a child has provided us with personal information improperly, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.

Any updated version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: [YOUR EMAIL ADDRESS]