Shipping Policy

At 1st Escape, we want your order to reach you safely and smoothly. Please find our shipping information below.

Shipping Across India

We currently ship orders across India, with free shipping on all orders.

Orders are delivered through our trusted shipping partners. Once your order has been dispatched, you will receive tracking details through the contact information provided at checkout.

Order Processing

Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

During product launches, promotional periods, or periods of high order volume, processing may occasionally take longer.

Delivery Time

Once dispatched, orders are generally delivered within 3–7 business days, depending on your location.

Delivery times may vary due to factors such as courier delays, weather conditions, public holidays, or unforeseen logistical circumstances.

Please note that delivery timelines are estimates and are not guaranteed.

Order Tracking

Once your order has been dispatched, tracking details will be shared with you.

You can use these details to follow the progress of your delivery.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other delivery details are accurate before placing your order.

1st Escape cannot be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided by the customer.

If an order is returned to us due to an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for reshipping the order.

Delayed or Missing Orders

While we work with reliable delivery partners, occasional delays may occur.

If your order has not arrived within the expected delivery period, please contact us with your order number, and we will be happy to assist you with tracking your shipment.

Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and share photographs of the package and the product.

We will review the issue and assist you in accordance with our Cancellation & Refund Policy.

Contact Us

If you have any questions regarding your order or shipping, please reach out to us at:

Email: support@1stescape.com

Thank you for choosing 1st Escape. We hope your little escape reaches you soon.