Shipping Policy

At 1st Escape, we carefully pack every order and work to get it to you safely and on time.

Order Processing

Orders are generally processed within 1–3 business days after your order is successfully placed.

Once your order has been shipped, you will receive the relevant shipping/tracking details by email or through the contact information provided at checkout.

Delivery Time

Orders within India are generally delivered within 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Remote and certain non-serviceable areas may require additional delivery time.

Shipping Charges

Applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms mentioned on the website or during the offer period.

Tracking Your Order

Once your order has been dispatched, tracking information will be shared with you where available.

You can use the tracking details provided to follow the progress of your shipment.

Delayed or Lost Orders

While we work with reliable delivery partners, occasional delays can happen during transit.

If your order appears to be significantly delayed or you believe it may have been lost, please contact us at [YOUR EMAIL ADDRESS] with your order number and we will help you resolve the issue.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order.

If an order is returned to us because of an incorrect or incomplete address, the order may need to be reshipped at an additional shipping charge.

Damaged Package

If your package arrives visibly damaged, please take photographs of the package and the product and contact us as soon as possible at [YOUR EMAIL ADDRESS].

We'll review the issue and assist you according to our Cancellation & Refund Policy.

Contact Us

For any shipping-related questions, please contact us at:

Email: [YOUR EMAIL ADDRESS]